Terms of service

TERMS OF SERVICE – UPPER INTERIORS

OVERVIEW

Welcome to Upper Interiors. Throughout this website, the terms “we”, “us” and “our” refer to Upper Interiors. We provide this website, store, and all related services to offer you a seamless shopping experience.

By accessing or using our website, purchasing products, or interacting with our services, you agree to be bound by these Terms of Service, together with our Privacy Policy.

If you do not agree to these Terms, you may not access or use our Services.

1. ELIGIBILITY & USE

By using our Services, you confirm that:

  • You are at least 18 years old or have consent from a legal guardian

  • All information provided is accurate and complete

You are responsible for maintaining the confidentiality of your account and all activities under it.

2. PRODUCTS & DISPLAY

We strive to display our products as accurately as possible. However:

  • Colours and finishes may vary depending on your device

  • Product images are for illustration purposes

We reserve the right to:

  • Modify or discontinue products without notice

  • Limit quantities available for purchase

3. ORDERS & ACCEPTANCE

All orders placed are subject to acceptance by Upper Interiors.

  • An order is only confirmed once payment has been received and processed

  • We reserve the right to cancel or refuse any order

  • Once confirmed, orders may not be cancelled or changed

All purchases are subject to our Returns Policy.

4. PRICING & PAYMENT

  • All prices are listed in Emalangeni (E) or South African Rand (R) where applicable

  • Prices may change without prior notice

  • Prices exclude delivery fees unless stated otherwise

You agree to provide accurate billing and payment information and authorise us to charge the full amount due.

5. DELIVERY

  • Delivery timelines are estimates and not guaranteed

  • We are not liable for delays caused by third-party couriers or unforeseen circumstances

  • Risk transfers to the customer upon delivery

6. INTELLECTUAL PROPERTY

All content on this website, including logos, images, text, and designs, is the property of Upper Interiors and may not be used without prior written consent.

7. THIRD-PARTY SERVICES

Our website may include links or tools provided by third parties. We:

  • Do not control or endorse these services

  • Are not responsible for their content or performance

Use of such services is at your own risk.

8. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

We comply with applicable data protection principles under Eswatini law and take reasonable steps to protect your information.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

  • Upper Interiors shall not be liable for any indirect, incidental, or consequential damages

  • Products are provided “as is” unless otherwise required by law

Nothing in these Terms excludes rights that cannot be limited under Eswatini consumer protection laws.

10. PROHIBITED USE

You may not use our Services:

  • For unlawful purposes

  • To infringe on any intellectual property rights

  • To transmit harmful or malicious content

We reserve the right to terminate access if these Terms are violated.

11. TERMINATION

We may suspend or terminate your access to our Services at any time if you breach these Terms.

12. GOVERNING LAW

These Terms are governed by the laws of the Kingdom of Eswatini.
Any disputes will be subject to the jurisdiction of Eswatini courts.

13. CHANGES TO TERMS

We may update these Terms from time to time. Continued use of our Services constitutes acceptance of any changes.

14. CONTACT US

For any queries regarding these Terms:

📧 support@upperinteriors.online
📍 lot 753 King mswati 3rd avenue matsapha
📞 2518 7738